After the storm, the first question is simple: what did it do to your roof?

Hail impact shows up as granule loss, bruising or cracking on shingles, and dents on metal components such as vents, gutters, and flashing. Wind damage often means lifted, creased, or missing shingles, especially at ridges and edges. Debris damage depends on what hit and where. Not all of it is visible from the ground, which is why a proper inspection matters.

No. Any contractor who tells you otherwise is overpromising. Oxford documents the visible post-storm condition of your roof. What your policy covers is your insurer's call, not ours. We give you a thorough, accurate record of what we found. That is the most useful thing you can bring to the conversation.

It depends on how widespread the damage is. Isolated impact in one or two areas may call for a targeted repair. When damage is distributed across multiple roof planes, the ridge, flashing, and penetrations, a full restoration is usually the more honest answer. Oxford will tell you which one fits after we've inspected your roof and documented what's there.

Oxford offers Insurance Claims Assistance as a separate service. That process involves working alongside you and your insurer, but it is distinct from the storm assessment and restoration work itself. If you're filing a claim, ask us about it when you schedule your inspection.

At minimum: dated condition photography from the inspection, a written restoration proposal tied to the documented findings, and completion records when the project closes. If you're working with an insurance adjuster, the inspection documentation is what you'll want to have in hand.